CLINICAL ETHICS & DATA PRIVACY • GREATER KAILASH I

Privacy Policy

Our commitment to protecting the privacy, confidentiality, and sensitive developmental records of children and families visiting Jhanak Child Development Center.

verified_user Draft Version 1.2 — Last Updated: October 2024 (Pending Client & Legal Counsel Verification) location_on GK-I Centre

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Notice: Draft Policy for Legal Review

This document outlines Jhanak’s clinical data handling principles for operational planning, developmental confidentiality, and design clarity. Formal legal ratification by statutory health law counsel is required prior to final production deployment.

Introduction & Clinical Ethos

At JHANAK – The Child Development Center (Greater Kailash I, New Delhi), we understand that navigating developmental differences, neurodiversity, speech milestones, and sensory processing needs requires the highest measure of trust, gentleness, and clinical discretion.

When families invite us to participate in their child’s developmental journey, they entrust us with intimate observations of home life, school reports, pediatric neuro-developmental assessments, and video-recorded therapy interactions. We hold this trust sacred.

This Privacy Policy details our systematic standards for handling, storing, securing, and sharing clinical and non-clinical data. Designed in alignment with the Digital Personal Data Protection Act (DPDP Act) of India, standard pediatric bioethics guidelines, and international neurodiversity-affirming care protocols, our philosophy centers on family empowerment and unequivocal confidentiality.

Information We Collect

To deliver precise, multidisciplinary intervention—spanning Occupational Therapy, Sensory Integration, Speech-Language Pathology, and Special Education—we gather distinct categories of clinical and parent-provided information:

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Caregiver & Inquiry Data

• Parent/Guardian legal names

• Phone & direct WhatsApp handles

• Email addresses & residential location

• Emergency local contacts in Delhi NCR

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Clinical Intake Information

• Child’s date of birth and biological age

• Milestone histories (motor, speech, feeding)

• Neurological, ENT, and pediatric screening tests

• Current school, syllabus & educator feedback

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Video & Therapy Recordings

• Session micro-recordings for clinical peer review

• Sensory assessment biomechanics footage

• Strictly gathered with signed parental consent

• Never uploaded to public or marketing portals

Purpose of Information Use

Data collected at Jhanak is used purely to optimize each child’s therapeutic, emotional, and social development. We operate under a principle of absolute purpose limitation:

Multidisciplinary Diagnostic Synthesis

Cross-evaluating clinical observations across Speech Pathology, Sensory Processing, and Psychology to chart comprehensive Individualized Support Plans (ISPs).

School & IEP Coordination

Assisting special educators and mainstream academic faculties to provide sensory-friendly accommodations, shadow-teacher alignment, and exam provisions under CBSE/IB boards.

Parent Empowerment & Home Programming

Sharing relevant family guidance and agreed information about home routines, with appropriate consent.

Administrative Continuity

Scheduling therapy blocks, issuing receipts for insurance or medical reimbursements, and dispatching milestone progress re-evaluations.

Child & Parent Sensitive Data Protections

We recognize that neurodivergent diagnoses (Autism Spectrum Conditions, ADHD, Dyspraxia, Sensory Processing Differences, Cerebral Palsy) and pediatric clinical data represent highly sensitive personal information.

Our Core Non-Negotiables:

check_circle Zero Commercial Data Monetization: We do not sell, rent, license, or trade family contact lists, child profiles, or assessment answers to pharmaceutical distributors, ed-tech brands, or data brokers.

check_circle Neurodiversity Affirming Storage: Clinical observations are codified with respect, avoiding pathologizing labels, and focusing on functional strengths and authentic developmental support.

check_circle Clinical Need-to-Know Access: Only therapists directly assigned to the child’s care team (e.g., their primary Occupational Therapist and Speech Pathologist) possess clearance to review session logs.

Storage, Data Security & Retention

Before sharing personal information, confirm how the centre receives, stores and uses it. This draft policy requires verification against the systems actually used.

cloud_done Digital Archiving

• AES-256 bit encrypted storage for digital intake questionnaires and therapy reports.

• Multi-factor authentication (MFA) required on all clinical management devices.

• Periodic off-site automated backups on localized, Indian-domiciled server architectures.

door_sliding Physical Centre Protocols (GK-1)

• Hard-copy clinical intake forms held in biometric-restricted records archives.

• Continuous CCTV coverage in administrative corridors (strict zero-camera rule in individual sensory and speech therapy suites).

• Controlled visitor registry at our R-274 Greater Kailash I entrance.

history_toggle_off Statutory Retention Window: Pediatric clinical records are preserved in concordance with Indian Medical Council regulations until the child attains 21 years of age, after which non-statutory records undergo permanent cryptographic erasure or confidential physical shredding.

Information Sharing & School Collaboration

Pediatric development thrives when teachers, schools, and therapists communicate seamlessly. However, Jhanak maintains a strict Consent-First Collaboration Rule:

Signed Caregiver Authorization Required

We will never release assessment scores, sensory diet details, diagnostic letters, or IEP guidance to schools (CBSE, ICSE, Cambridge, or International Baccalaureate institutions in Delhi NCR) without an explicit, signed authorization form executed by the parent or legal guardian.

When consulting with external pediatric neurologists, geneticists, or ENTs, records are shared via secure, point-to-point encrypted transmissions, and caregivers are copied on all multidisciplinary dispatches.

Cookies, Web Analytics & Third-Party Platforms

When browsing jhanakdevelopment.com, our platform utilizes minimal, privacy-centric cookies to monitor user journeys, load speeds, and web performance.

radio_button_checked Essential Session Cookies: Required to preserve appointment booking workflow status and secure session tokens.

radio_button_checked Anonymized Telemetry: Aggregated data regarding browser versions and screen resolutions to ensure accessible layout rendering for assistive technologies.

radio_button_checked WhatsApp Business Integration: Clicking our direct WhatsApp portal redirects users to Meta’s end-to-end encrypted messaging environment, governed by WhatsApp’s individual security terms.

Caregiver Rights & Autonomy

As a parent or legal guardian, you retain uncompromised agency over your family’s information. At any point during your engagement with Jhanak, you maintain the following rights:

Right to Complete Access

Ask the centre to confirm the relevant details before booking.

Right to Correction

Update contact records, developmental timeline inaccuracies, or changes in schooling.

Right to Revoke Consent

Withdraw permission for therapy video observations or educational institution consultations at any time.

Right to File Inquiries

Address any concern regarding file safeguarding directly with our supervisory clinical board.

Contact for Privacy Inquiries & Grievance Redressal

For record access requests, video consent amendments, or data questions, please communicate with our nominated Data Protection Coordinator:

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Clinical Data Protection Coordinator

JHANAK CHILD DEVELOPMENT CENTER

GK-I Administrative Board

Clinical Facility R-274, Block R, Greater Kailash I, New Delhi, Delhi 110048

Confidential Inquiries Use the online contact form for enquiries.

Care Coordinator Desk +91 76785 09500

Office Hours Please confirm visit hours when booking.

Related Clinical & Legal Policies

Review other important guidelines shaping clinical therapy appointments and developmental care at Jhanak:

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Terms of Service

Scheduling rules, attendance, session billing, and center admission guidelines.

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Medical Disclaimer

Educational context of digital resources vs. formal pediatric medical diagnoses.

favorite A Place of Hope • Greater Kailash I

Take the First Step with Reassurance and Privacy

Whether you seek an initial Occupational Therapy intake, Speech diagnostic evaluation, or an informal discussion regarding your child’s sensory profile, our team is here to listen without judgment.

1. Clinical Triage & Non-Emergency Services

Jhanak – The Child Development Center provides outpatient, elective pediatric developmental therapy including occupational therapy, speech-language therapy, sensory integration, and behavioral interventions. We do not provide 24/7 medical emergency or inpatient acute psychiatric crisis services. In case of acute medical emergencies, please visit the nearest hospital pediatric emergency department immediately.

2. Confidentiality & Patient Data Protection

All clinical evaluation records, diagnostic checklists, video intake logs, and family communication are maintained in strict adherence to medical confidentiality principles and applicable data protection regulations. Clinical data is never monetized, traded, or shared with unauthorized commercial third parties.

3. Professional Registration & RCI Accreditation

Therapy protocols at Jhanak are delivered by qualified, registered clinicians in their respective fields (Rehabilitation Council of India registered speech pathologists, certified occupational therapists, and credentialed special educators).

4. Contact Clinical Governance Desk

For any questions regarding patient privacy, compliance, or medical disclosures, please contact our administrative desk at care@jhanakdevelopment.com or visit our centre at R-274, Block R, Greater Kailash I, New Delhi - 110048.